Support
Last updated: March 10, 2026
Contact Support
If you need assistance with Lubi VPN, our support team is available to help.
For inquiries related to accounts, billing, subscriptions, or technical issues, please contact us at:
Typical response time: within 48 hours.
Account and Billing Support
For questions related to:
- Account access
- Subscription management
- Billing issues
- Refund requests
Please include the following information when contacting support:
- Your account email address
- The platform you are using (iOS, macOS, Android, Windows)
- A brief description of the issue
Providing this information will help our support team assist you more efficiently.
Technical Support
If you experience technical issues while using the service, please provide:
- Your device type and operating system version
- The application version you are using
- A description of the issue
Screenshots or error messages may help our support team diagnose the issue more quickly.
Service Information
Lubi VPN helps users establish secure internet connections, especially when using public Wi-Fi networks.
Our applications are available on multiple platforms and can be downloaded from the official download page:
Refund Requests
Refund eligibility and procedures are described in our Refund Policy.
For more information, please visit: