Skip to content

Terms of Service

Last updated: March 10, 2026

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the Lubi VPN website, applications, and related services (collectively, the "Service").

Lubi VPN is a service operated by Lubi Labs, LLC, a limited liability company organized under the laws of the State of Delaware, United States.

By accessing or using the Service, you agree to be bound by these Terms.

If you do not agree to these Terms, you should not use the Service.

2. Eligibility

You must be at least 16 years old, or the minimum legal age required in your jurisdiction, to use the Service.

By using Lubi VPN, you represent and warrant that you meet these eligibility requirements.

3. Description of the Service

Lubi VPN provides software and infrastructure designed to help users establish secure internet connections.

The Service may include:

  • VPN connectivity services
  • Applications for supported platforms
  • Account management tools
  • Website and customer support services

We may modify, improve, or update the Service from time to time.

4. Accounts

Certain features of the Service may require you to create an account.

You agree to:

  • Provide accurate and complete information
  • Maintain the confidentiality of your login credentials
  • Be responsible for all activities conducted through your account

If you suspect unauthorized use of your account, you should contact support immediately.

5. Acceptable Use

You agree not to use the Service for activities that violate applicable laws or regulations.

Prohibited activities include, but are not limited to:

  • Conducting unlawful activities
  • Distributing malware or malicious software
  • Attempting to disrupt or interfere with the Service
  • Abusing network infrastructure

We reserve the right to suspend or terminate accounts that violate these Terms.

6. Subscriptions and Payments

Some features of the Service require a paid subscription.

By purchasing a subscription, you agree that:

  • Payments may be processed by third-party payment providers
  • Subscription fees may be billed on a recurring basis where applicable
  • Pricing and subscription plans may change from time to time

You are responsible for ensuring that your payment method remains valid.

7. Refund Policy

Refund eligibility and procedures are described in our Refund Policy, available at:

Refund Policy

Please review that page for details regarding refunds and subscription cancellations.

8. Service Availability

We strive to maintain reliable service but do not guarantee uninterrupted or error-free operation.

Service availability may be affected by:

  • Maintenance
  • Infrastructure updates
  • Network conditions
  • Circumstances beyond our control

The Service is provided on an "as is" and "as available" basis.

9. Intellectual Property

All software, content, trademarks, and technology associated with the Service are the property of Lubi Labs, LLC or its licensors.

You may not:

  • Copy
  • Modify
  • Distribute
  • Reverse engineer

the Service or create derivative works from it without authorization.

10. Limitation of Liability

To the maximum extent permitted by applicable law, Lubi Labs, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of the Service.

Use of the Service is at your own risk.

11. Termination

We reserve the right to suspend or terminate access to the Service if users violate these Terms or engage in activities that may harm the Service or other users.

Users may stop using the Service at any time.

12. Changes to the Terms

We may update these Terms from time to time.

When updates are made, the revised Terms will be posted on this page with an updated "Last updated" date.

Continued use of the Service after such updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by the laws of the State of Delaware, United States, without regard to conflict of law principles.

14. Contact

If you have any questions regarding these Terms, please contact:

support@lubivpn.com