Privacy Policy
Last updated: March 10, 2026
Introduction
Lubi VPN ("Lubi VPN", "we", "our", or "the Service") respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy explains what information we collect, how it is used, and the steps we take to protect your information when you use our website, applications, and related services.
By using Lubi VPN, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Account Information
When you create an account or subscribe to the service, we may collect limited information necessary to provide the service, including:
- Email address
- Account identifier
- Subscription or billing status
This information is used solely for account management, authentication, and customer support.
Payment Information
Payments for Lubi VPN services are processed by third-party payment providers such as Stripe.
Lubi VPN does not store full credit card numbers or sensitive financial information. Payment information is handled directly by the payment processor according to their privacy policies and security standards.
Minimal Technical Data
To operate and maintain the VPN service, limited technical information may be temporarily processed, including:
- Application version
- Server load metrics
- Connection status
This information is used strictly for service operation, performance monitoring, and troubleshooting.
No-Log Policy
Lubi VPN is designed to protect user privacy.
We do not collect, log, or store:
- Browsing activity
- DNS queries
- Traffic destinations
- Connection timestamps linked to user identity
- IP addresses associated with browsing activity
Our infrastructure is designed to minimize data collection and avoid storing information that could identify individual user activity.
How We Use Information
Limited collected information may be used for the following purposes:
- Providing and maintaining the service
- Processing account authentication
- Providing customer support
- Improving service reliability and performance
- Preventing abuse or fraudulent use of the service
We do not sell, rent, or trade personal information.
Data Retention
Account information is retained only as long as necessary to provide the service or comply with legal obligations.
Users may request deletion of their account and associated information by contacting customer support.
Security
We implement appropriate technical and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.
These measures may include:
- Encrypted communications
- Secure infrastructure and hosting
- Limited internal access controls
Third-Party Services
Lubi VPN may use third-party service providers to support certain functions, such as:
- Payment processing
- Hosting infrastructure
- Service reliability monitoring
These providers operate under their own privacy policies.
Children's Privacy
Lubi VPN services are not intended for individuals under the age of 13.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When updates are made, the revised version will be posted on this page with an updated "Last updated" date.
Contact
If you have any questions regarding this Privacy Policy, please contact: